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Active Missing Person

The Disappearance of Marissa Carmichael

● Active Missing — No Arrests Missing Since January 2024 Mother of Five Greensboro, North Carolina
Missing Person
Marissa Kay Carmichael
Age at Disappearance
24
Last Seen
January 14, 2024 — 3:46 a.m.
Last Known Location
Exxon, 809 E. Market St., Greensboro, NC
Residence
High Point, North Carolina
Investigating Agency
Greensboro Police Department
Tip Line
Greensboro Crime Stoppers: (336) 373-1000
Case Status
Active Investigation — No Arrests
Marissa Kay Carmichael — Courtesy Greensboro Police Department
Full NameMarissa Kay Carmichael
Age Missing24 (would be 26)
Height / Weight5'4" / approx. 260 lbs
HairLong black and blonde braids
DistinguishingHeart tattoo on face, butterfly tattoo near eye
Last OutfitWhite Tweety Bird T-shirt, blue jeans, yellow sneakers
NamUs / NCICEntered January 14, 2024
About the Missing Person

Marissa Kay Carmichael

Marissa Kay Carmichael was 24 years old at the time of her disappearance and lived in High Point, North Carolina, approximately 25 minutes southwest of Greensboro. She was a mother of five children. Her mother, Sara Carmichael, has described her as someone for whom being away from her children without contact was entirely out of character, a characterization the Greensboro Police Department has echoed publicly on multiple occasions.

On the evening of January 13, 2024, Marissa got ready to go out and her mother saw her around 8:30 p.m. before she left. She went to the One17 SofaBar & Lounge in Greensboro with friends and later attended an after party at an Airbnb. At some point in the early morning hours of January 14, she was dropped off at the Exxon gas station on East Market Street. She called 911 at 3:46 a.m. and was gone when police arrived two minutes later. She has not been seen or heard from since.

Her family has searched relentlessly in the two years since her disappearance, checking creeks, lakes, rivers, abandoned houses, motels, wooded areas, and abandoned buildings across High Point, Greensboro, and Archdale. As of January 2026, Marissa has still not been found. Her five children are growing up without her.

01
Background

What We Know

On the night of January 13 into the early morning of January 14, 2024, Marissa Carmichael went out with friends to the One17 SofaBar & Lounge in Greensboro. She later went to an Airbnb for an after party, and at some point during the early morning hours, she was dropped off at the Exxon gas station at 809 East Market Street. At 3:46 a.m., Marissa called 911. In the call, which has been obtained and verified by police, she told the dispatcher that a man had asked her to go inside the store and then drove off while she was inside, leaving her stranded without her phone and with no way to get home. She said she did not know where she was in Greensboro.

Guilford Metro dispatch sent an officer at 4:19 a.m. The officer arrived at the gas station at 4:21 a.m. Marissa was not there. Surveillance footage from the station showed her getting into a vehicle and leaving before the officer arrived. The Greensboro Police Department has confirmed that the driver of that vehicle has been identified and interviewed and is considered a witness in the case, not a suspect. The footage has not been publicly released.

Investigators have conducted more than a dozen interviews, obtained surveillance footage from Marissa's last known location, and have searched several areas including locations with abandoned properties. Marissa's information was entered into the National Missing and Unidentified Persons System and the National Crime Information Center on the day she was reported missing. The case remains open and active. Police have declined to comment publicly on whether foul play is suspected or whether any suspects have been identified.

02
Case Timeline

How It Unfolded

January 13, 2024 — Evening
Marissa Goes Out
Around 8:30 p.m., Marissa's mother Sara saw her getting ready to go out. Marissa went to the One17 SofaBar & Lounge in Greensboro with friends and later attended an after party at an Airbnb. At some point she was dropped off at the Exxon gas station on East Market Street in Greensboro.
January 14, 2024 — 3:46 a.m.
911 Call — Marissa Stranded
Marissa called 911 from the Exxon at 809 East Market Street. She told the dispatcher a man had asked her to go inside the store and then drove off while she was inside, leaving her without her phone and with no way home. She said she did not know where she was. The two-minute call has been verified by Greensboro PD as authentic.
January 14, 2024 — 4:19–4:21 a.m.
Officer Arrives — Marissa Gone
Dispatch sent an officer at 4:19 a.m. The officer arrived at 4:21 a.m. Marissa was not at the gas station. Surveillance footage showed her getting into a vehicle and leaving before the officer arrived. That is the last confirmed sighting of Marissa Carmichael.
January 14, 2024 — Afternoon
Reported Missing
Marissa's mother Sara Carmichael reported her missing to police. Her information was entered into the National Missing and Unidentified Persons System and the National Crime Information Center the same day.
February 2024
GPD: "Increasingly Concerned"
On the one-month anniversary of Marissa's disappearance, the Greensboro Police Department publicly stated they were "increasingly concerned" for her welfare. Police confirmed they had conducted more than a dozen interviews, reviewed surveillance footage, and performed area searches including locations with abandoned properties. Detectives identified and interviewed the driver of the vehicle seen in the gas station footage, who was designated a witness.
March 2025
Dateline NBC Coverage
Dateline NBC covered the case, featuring interviews with Marissa's mother Sara and her sister Emma Villegas. The family described an ongoing, exhaustive search covering motels, wooded areas, rivers, lakes, creeks, and abandoned buildings across High Point, Greensboro, and Archdale. "Every morning when you wake up, it's the same," Sara told Dateline. "It's just a hole in your heart," her sister Emma said.
January 14, 2026 — Two-Year Anniversary
GPD Renews Public Appeal
On the two-year anniversary of her disappearance, the Greensboro Police Department confirmed to ABC News that the case remains an active investigation and that they are "absolutely" still concerned about Marissa's welfare. A spokesperson stated that Marissa not being home with her children and not having contact with her family is "out of character for her." Police declined to comment on whether foul play is suspected or whether any suspects have been identified. The department renewed its public appeal for anyone with information to come forward.
03
Investigation

The Investigation

The Greensboro Police Department's Criminal Investigations Division has been actively investigating Marissa's disappearance since it was reported. In addition to the more than a dozen interviews conducted in the weeks following her disappearance, detectives obtained surveillance footage from the Exxon station and other locations, used technology and additional investigative resources to identify leads, and conducted area searches, including locations with abandoned structures. The driver of the vehicle seen picking Marissa up on the surveillance footage has been identified and interviewed and is currently considered a witness.

Despite the active investigation, GPD has provided limited public updates and has declined to comment specifically on whether foul play is suspected or whether any suspects exist. What is publicly known is that Marissa's absence is considered entirely out of character by both her family and law enforcement. She has had no contact with her children or any family member since January 14, 2024.

Marissa's case has been featured in national media, including Dateline NBC in March 2025, which helped amplify the public call for information. Her family has continued to conduct their own searches and community outreach for over two years. As of the two-year anniversary in January 2026, Marissa Carmichael has not been found.

04
How to Help

Help Find Marissa

Physical Description
Height: 5'4"
Weight: Approximately 260 lbs
Hair: Long black and blonde braids
Tattoos: Heart on face, butterfly near eye
Last seen wearing: White Tweety Bird T-shirt, blue jeans, yellow sneakers
Last seen: Exxon, 809 E. Market St., Greensboro, NC — January 14, 2024, 3:46 a.m.
Submit a Tip

If you have any information about Marissa Carmichael's whereabouts or the circumstances of her disappearance, please contact law enforcement. Tips can be submitted anonymously.

Greensboro / Guilford Crime Stoppers: (336) 373-1000 — Anonymous tips accepted

Greensboro Police Department: (336) 373-2222

NamUs: namus.nij.ojp.gov — Marissa is listed in the National Missing and Unidentified Persons System

05
In Her Memory

She Is Not Forgotten

Marissa Carmichael called for help. She was at a gas station, alone, in the middle of the night, and she called 911. An officer was sent. He arrived two minutes after she left, and she was gone. That two-minute window is where she vanished, and it has not been closed in more than two years.

Her mother Sara has not stopped looking. Her sister Emma has not stopped looking. They have searched motels, rivers, wooded areas, abandoned buildings across multiple cities. They have spoken to media, to Dateline, to anyone who will listen. "Every morning when you wake up, it's the same," Sara said. "What kind of phone call am I going to get today?" Two years in, she is still waiting.

Marissa has five children. They are growing up without knowing where their mother is, or what happened to her. That is not acceptable. If you know anything, please call. Marissa Kay Carmichael is not forgotten.

"Every morning when you wake up, it's the same. Like, here goes another day of not knowing."
Sara Carmichael, Marissa's mother — Dateline NBC, March 2025
Sources
Greensboro Police Department — Missing Person Advisories, 2024–2026  |  ABC News — Two-Year Anniversary Appeal, January 14, 2026  |  Dateline NBC — Missing in America, March 2025  |  ABC News — "Increasingly Concerned," February 2024  |  WFMY News 2 — One Month Update, February 2024  |  ABC45 — Six Month Update, July 2024